www.snbenid.com
SNB – Security
tips
You don’t have to be an computer expert to protect yourself on the Internet from online fraud and identity theft. The following are some simple precautions that customers should take to help ensure a reasonable level of security when using Internet Banking services.
SNB’s one dozen ways to protect your identity and investments include:
As information submitted via standard e-mail is not encrypted during transmission, it is important that you do not give your account or credit card number nor convey any confidential information or banking or other instructions in your inquiries and/or comments.
Do not respond to electronic mail that asks you for any password and/or other related private information, especially those that may seem to have been sent by SNB. Our staff does not have a need to ask for such information. Be cautious. View any e-mail request for financial information or other personal date with suspicion. Do not reply to the e-mail and never respond by clicking on a link within an e-mail message. If you encounter any suspicious e-mail, passing off as an e-mail from SNB, please forward the e-mail to fraud@snbenid.com or notify us at (580)234-5151 immediately.
Log In Directly
If you wish to access a website belonging to SNB, always personally and directly enter the relevant website address in the browser address bar or use your favorite links. Do not login via any hyperlink within any e-mail.
Before entering personal information on any web site, look for the “locked padlock” icon in the lower right hand corner of your browser, or “https” at the beginning of the web address to ensure that the site is secure.
Remember to Log Out
Never leave your PC unattended while logged on to SNB’s Internet Banking; Always remember to logout of your Internet banking session when you have completed your Internet banking transactions or when you need to walk away from your computer even for just a minute. Do not leave your computer unattended while Internet banking transactions are being processed.
Avoid Sharing personal Computers (PCs)
Avoid using shared PCs or public PCs such as those found in public areas or cyber cafes to perform Internet banking transactions.
What To Do
If you suspect that your privacy has been invaded or that your account(s) has/have been accessed by unauthorized persons, please change your password immediately and contact us by calling (580)234-5151, ext. 119. Check your account statements to see if any transaction has been performed without your authorization. Should there be any unauthorized or unusual transactions, please notify us immediately.
If you encounter suspicious e-mail or fraudulent websites passing off as websites of SNB or its subsidiaries or associates, please notify us immediately at fraud@snbenid.com or (580)234-5151, ext. 160.
You don’t have to be an computer expert to protect yourself on the Internet from online fraud and identity theft. The following are some simple precautions that customers should take to help ensure a reasonable level of security when using Internet Banking services.
SNB’s one dozen ways to protect your identity and investments include:
- Install spyware scanning software, virus scanning software, and a personal firewall on your computer. Make sure these products, as well as your operating system, are updated as soon as new signatures, new security releases, and new security patches are available. These products will help you prevent hackers from gaining access to your computer and stealing your personal information. A properly protected computer will provide you with secure access to your financial information.
- If not needed, remove file and printer sharing on your computer, especially when you have Internet access via an “always on” connection type.
- Make regular backups of critical data and consider the use of encryption technology to protect highly sensitive data.
- Do not install junk software or run programs of unknown origin.
- Do not disclose personal, financial or credit card information to little-known or suspect websites. Providing your e-mail address makes you more likely to receive fraudulent e-mails.
- Do not use a computer or device which cannot be trusted, such as a computer that is available for public use.
- Immediately report lost or stolen checks or debit cards to (580)234-5151 ext. 255, or 1-800-554-8969 if after hours. Check your account regularly and review your account statements frequently. If you find a transaction you cannot remember making, note down the exact details and report this to Security National Bank (SNB) immediately.
- Never give out financial information over the phone or online unless you initiate the transaction and you know the party you’re dealing with.
- Shred unnecessary financial documents including old bank statements, invoices, or unwanted or pre-approved credit offers.
- Never print your social security or driver’s license number on your checks.
- Check your monthly statements for accuracy. Don’t ignore unusual charges. Call immediately to resolve the discrepancy.
- Check your credit report at least once a year to identify suspicious entries.
- Ensure that no one can see your Password when you log in to our system.
- Do not allow anyone (without exception) to use your Username and Password, as your are responsible for all transactions made with your Username and Password.
- Do not base your Password on your Username or personal information such as your telephone number, birthdate family names or the like.
- Memorize your Password and do not record it anywhere.
- Change your Password regularly.
- Do not recycle your recently used Passwords.
- Notify the Bank and change your Password IMMEDIATELY if you suspect that someone knows it.
- The same Password should not be used for different websites, applications or services particularly when they relate to different entities.
As information submitted via standard e-mail is not encrypted during transmission, it is important that you do not give your account or credit card number nor convey any confidential information or banking or other instructions in your inquiries and/or comments.
Do not respond to electronic mail that asks you for any password and/or other related private information, especially those that may seem to have been sent by SNB. Our staff does not have a need to ask for such information. Be cautious. View any e-mail request for financial information or other personal date with suspicion. Do not reply to the e-mail and never respond by clicking on a link within an e-mail message. If you encounter any suspicious e-mail, passing off as an e-mail from SNB, please forward the e-mail to fraud@snbenid.com or notify us at (580)234-5151 immediately.
Log In Directly
If you wish to access a website belonging to SNB, always personally and directly enter the relevant website address in the browser address bar or use your favorite links. Do not login via any hyperlink within any e-mail.
Before entering personal information on any web site, look for the “locked padlock” icon in the lower right hand corner of your browser, or “https” at the beginning of the web address to ensure that the site is secure.
Remember to Log Out
Never leave your PC unattended while logged on to SNB’s Internet Banking; Always remember to logout of your Internet banking session when you have completed your Internet banking transactions or when you need to walk away from your computer even for just a minute. Do not leave your computer unattended while Internet banking transactions are being processed.
Avoid Sharing personal Computers (PCs)
Avoid using shared PCs or public PCs such as those found in public areas or cyber cafes to perform Internet banking transactions.
What To Do
If you suspect that your privacy has been invaded or that your account(s) has/have been accessed by unauthorized persons, please change your password immediately and contact us by calling (580)234-5151, ext. 119. Check your account statements to see if any transaction has been performed without your authorization. Should there be any unauthorized or unusual transactions, please notify us immediately.
If you encounter suspicious e-mail or fraudulent websites passing off as websites of SNB or its subsidiaries or associates, please notify us immediately at fraud@snbenid.com or (580)234-5151, ext. 160.